By using cross-disciplinary teams, agile project management and user focussed design, service design approach is able to implement solutions in a matter of weeks. Through iterative design, services can adapt to improve the experience of the people using them and significantly reduce the costs of creating services and improve the outcomes of the people that use them.
We support organisations to solve specific problems using service design thinking. This helps organisations to quickly understand the problems that people have and how they can best solve them. Reducing costs and improving outcomes.
Risk Tracker is an easy to use Client Database that has been designed to help you to manage client information and run reports on the work that you do. It has been designed working with many organisations, that work with clients in a variety of settings, so that it is easy to use but versatible enough to meet the needs of your business.
Using Risk Tracker you can manage multiple projects, operating in different locations, and prove the impact that you have with the people you work with. Using National Outcome frameworks we help you to demonstrate to funding organisations that you are effective and provide value for money.
We're really pleased to announce that we've been successful in obtaining funding from the Big Lottery Fund to do some work around refugees and asylum seekers. Over the next year, we will work with three organisations to try and identify the most important issues that...read more
Following on from our blog post on how to get prepared for GDPR we've decided to turn advice into action. We're going to be holding a free workshop in conjunction with the Birmingham Innovation Engine Project. Recognising that there are a lot of people out...read more
The implementation of the new General Data Protection Regulations (GDPR) seems to be one of the greatest causes of anxiety across all business sectors. Whilst there will be a change in emphasis, in some areas, on how data is collected and managed, it is important to...read more
At the most recent Net Squared Midlands meeting, we discussed whether or not charities need Customer Relationship Management (CRM) systems. As a developer of an open source CRM system, it probably comes as no surprise that we are firm believers that they do. As the...read more
Today I got to visit the Nuffield Department of Primary Care Health Sciences at Oxford University. It was a great to be invited along to give a seminar on measuring outcomes in preventative services. Thanks to all of the people that came along and the useful...read more
Why do we collect outcomes? It’s something that we think about all of the time. The obvious answer is that it is a check to make sure that services are effective. That makes sense, we want to reassure ourselves that public money is being used to pay for services that...read more
We are really pleased to announce that Inside Outcomes CIC has been accepted onto the Serendip Smart City Incubator programme. The programme, based on the Innovation Birmingham Campus gives an opportunity to work in partnership with the West Midlands Academic Health...read more
Would you like to learn more about how you can get the best out of the data you collect? We're holding a free workshop on the 21st August to look at ways you can get the most out of the data you collect. This free workshop is aimed at anyone that wants to learn about...read more
As we have made the transition to being a Social Enterprise we have begun to look at changing the way we operate. Part of that process is how we become better accountable to the social aims of the organisation. To that end, we are looking to appoint three...read more