Improving Services With Design Thinking

Last week we went to the West Midlands Academic Health Science Networks (WMAHSN) event on prevention. The Putting Prevention into Practice: Improving Outcomes event provided an opportunity for those of us that work in prevention to come together to discuss what is...

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Why doesn’t the National Digital Health Service exist?

In the UK we don't have digital health services in any practical or coherent form. It sounds strange to say this considering how far we are into the 21st Century. This problem is apparent to everyone who has any contact with the NHS, whether you're a commissioner...

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How does the individual relate to a complex system?

We all know the health and social care system is complex. It's complex for the people that work in it which can only emphasise how daunting it is for the people that navigate it. In an attempt to try and rationalise how the system relates to individuals we've created...

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What are different types of outcomes?

Three years ago we wrote this blog post what an outcome is. It came from our experience of talking to organisations and being acutely aware that, in many cases, the distinction between impact and activity wasn't entirely clear. We thought it might be useful to revisit...

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Websites for small organisations

On Saturday I went along to the Websites for Small Charitable Organisations hosted by RnR Organisation and facilitated by Florence Okoye. It was a really interesting opportunity to talk about the barriers that some small organisations find in developing websites and...

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GDPR – Tips

A few weeks ago we ran a workshop on practical things you can do to prepare for GDPR. As it proved to be popular I thought it might be useful to share the slides from the event. This should give an overview of the discussion. We are looking at opportunities to run...

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Measuring Outcomes – The Observer Effect

Within physical sciences, one of the key considerations in developing theories or carrying out experiments is the observer effect. This is where the act of observing something changes the very thing you are observing. For example, in electronics, the act of using a...

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Outcomes for People With Disabilities

We're really pleased to be able to announce that we have received some grant funding from Santander to do some work on identifying outcomes for people with disabilities. We're keen to shape our outcome system to match the needs that people present to services. We are...

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Outcomes for Refugees and Asylum Seekers

We're really pleased to announce that we've been successful in obtaining funding from the Big Lottery Fund to do some work around refugees and asylum seekers. Over the next year, we will work with three organisations to try and identify the most important issues that...

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Practical Tips for GDPR Workshop

Following on from our blog post on how to get prepared for GDPR we've decided to turn advice into action. We're going to be holding a free workshop in conjunction with the Birmingham Innovation Engine Project. Recognising that there are a lot of people out...

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Getting Ready For General Data Protection Regulations (GDPR)

The implementation of the new General Data Protection Regulations (GDPR) seems to be one of the greatest causes of anxiety across all business sectors. Whilst there will be a change in emphasis, in some areas, on how data is collected and managed, it is important to...

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Who Drives Digital Transformation in the Voluntary Sector?

At the most recent Net Squared Midlands meeting, we discussed whether or not charities need Customer Relationship Management (CRM) systems. As a developer of an open source CRM system, it probably comes as no surprise that we are firm believers that they do. As the...

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Outcomes Seminar – Nuffield Department of Primary Care

Today I got to visit the Nuffield Department of Primary Care Health Sciences at Oxford University. It was a great to be invited along to give a seminar on measuring outcomes in preventative services. Thanks to all of the people that came along and the useful...

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Neighbourhood Metrics: Collecting outcomes on place

Why do we collect outcomes? It’s something that we think about all of the time. The obvious answer is that it is a check to make sure that services are effective. That makes sense, we want to reassure ourselves that public money is being used to pay for services that...

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Joining the Digital Health Quarter

We are really pleased to announce that Inside Outcomes CIC has been accepted onto the Serendip Smart City Incubator programme. The programme, based on the Innovation Birmingham Campus gives an opportunity to work in partnership with the West Midlands Academic Health...

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Improving Our Board

As we have made the transition to being a Social Enterprise we have begun to look at changing the way we operate. Part of that process is how we become better accountable to the social aims of the organisation. To that end, we are looking to appoint three...

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Offer to Mental Health

We are still celebrating our transition into being a Social Enterprise which means we are into the second month of our offers of support. Having completed June's offer to Housing Associations we would like to switch July's focus to mental health. In July we are...

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Offer to Housing Associations

In order to celebrate our conversion to become a Community Interest Company, we want to use this Summer to make some very special offers to work with specific sectors. Over the next three months, we're going to offer a few organisations, in different sectors, the...

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Understanding Social Prescribing

We are big fans of social prescribing. It goes to the very heart of what we do, trying to get an understanding of all of the issues that people have in their lives and tackling everything in a systematic way; whilst taking into account that the social issues are just...

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A Beginner’s Guide To Open Data

We think that it's vital that the Health and Social Care sector embrace open data. By making data available we create great opportunities to build new things and better understand the environment we work in. As we've posted on this blog before, everyone has a role to...

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