How do we solve a problem like A&E?

How do we solve a problem like A&E?

Ever since NHS forward plans and long term plans have been a thing A&E has always been a consistent part of them. Whether it is reducing pressure on A&E, diverting people to alternatives to A&E or talking people out of going to A&E it is seen as a...

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UK Open Source Awards 2019

UK Open Source Awards 2019

We're are really pleased to announce that we have been shortlisted for the UK Open Source Awards 2019. We have been selected in the Public Sector and Third Sector category. There is some pretty strong competition in this category, not least the NHS Digital Service...

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Suicide Prevention – Dictionary

Suicide Prevention – Dictionary

Ever since NHS forward plans and long term plans have been a thing A&E has always been a consistent part of them. Whether it is reducing pressure on A&E, diverting people to alternatives to A&E or talking people out of going to A&E it is seen as a...

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Risk Tracker – Changes

Risk Tracker – Changes

We're are really pleased to announce that we have been shortlisted for the UK Open Source Awards 2019. We have been selected in the Public Sector and Third Sector category. There is some pretty strong competition in this category, not least the NHS Digital Service...

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Improving Services With Design Thinking

Improving Services With Design Thinking

We are really pleased to be able to release our Suicide Prevention Dictionary for public use. Working with Reach out For Mental Health we have been looking at the risks and protective factors that relate to suicide prevention to help services measure their work and...

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Why doesn’t the National Digital Health Service exist?

Why doesn’t the National Digital Health Service exist?

In the UK we don't have digital health services in any practical or coherent form. It sounds strange to say this considering how far we are into the 21st Century. This problem is apparent to everyone who has any contact with the NHS, whether you're a commissioner...

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How does the individual relate to a complex system?

How does the individual relate to a complex system?

Last week we went to the West Midlands Academic Health Science Networks (WMAHSN) event on prevention. The Putting Prevention into Practice: Improving Outcomes event provided an opportunity for those of us that work in prevention to come together to discuss what is...

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What are different types of outcomes?

What are different types of outcomes?

We're really excited to announce a change to how we provide our Risk Tracker software. Risk Tracker is our client database that organisations across the country use to record and manage their client data. In the last four years, we have worked closely with the people...

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Websites for small organisations

Websites for small organisations

On Saturday I went along to the Websites for Small Charitable Organisations hosted by RnR Organisation and facilitated by Florence Okoye. It was a really interesting opportunity to talk about the barriers that some small organisations find in developing websites and...

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GDPR  – Tips

GDPR – Tips

A few weeks ago we ran a workshop on practical things you can do to prepare for GDPR. As it proved to be popular I thought it might be useful to share the slides from the event. This should give an overview of the discussion. We are looking at opportunities to run...

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Measuring Outcomes – The Observer Effect

Measuring Outcomes – The Observer Effect

Within physical sciences, one of the key considerations in developing theories or carrying out experiments is the observer effect. This is where the act of observing something changes the very thing you are observing. For example, in electronics, the act of using a...

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Outcomes for People With Disabilities

Outcomes for People With Disabilities

We're really pleased to be able to announce that we have received some grant funding from Santander to do some work on identifying outcomes for people with disabilities. We're keen to shape our outcome system to match the needs that people present to services. We are...

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Outcomes for Refugees and Asylum Seekers

Outcomes for Refugees and Asylum Seekers

We're really pleased to announce that we've been successful in obtaining funding from the Big Lottery Fund to do some work around refugees and asylum seekers. Over the next year, we will work with three organisations to try and identify the most important issues that...

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Practical Tips for GDPR Workshop

Practical Tips for GDPR Workshop

We're are really pleased to announce that we have been shortlisted for the UK Open Source Awards 2019. We have been selected in the Public Sector and Third Sector category. There is some pretty strong competition in this category, not least the NHS Digital Service...

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GDPR  – Tips

Getting Ready For General Data Protection Regulations (GDPR)

The implementation of the new General Data Protection Regulations (GDPR) seems to be one of the greatest causes of anxiety across all business sectors. Whilst there will be a change in emphasis, in some areas, on how data is collected and managed, it is important to...

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Who Drives Digital Transformation in the Voluntary Sector?

Who Drives Digital Transformation in the Voluntary Sector?

At the most recent Net Squared Midlands meeting, we discussed whether or not charities need Customer Relationship Management (CRM) systems. As a developer of an open source CRM system, it probably comes as no surprise that we are firm believers that they do. As the...

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Outcomes Seminar – Nuffield Department of Primary Care

Outcomes Seminar – Nuffield Department of Primary Care

Within physical sciences, one of the key considerations in developing theories or carrying out experiments is the observer effect. This is where the act of observing something changes the very thing you are observing. For example, in electronics, the act of using a...

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Neighbourhood Metrics: Collecting outcomes on place

Neighbourhood Metrics: Collecting outcomes on place

Why do we collect outcomes? It’s something that we think about all of the time. The obvious answer is that it is a check to make sure that services are effective. That makes sense, we want to reassure ourselves that public money is being used to pay for services that...

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Joining the Digital Health Quarter

Joining the Digital Health Quarter

Today I got to visit the Nuffield Department of Primary Care Health Sciences at Oxford University. It was a great to be invited along to give a seminar on measuring outcomes in preventative services. Thanks to all of the people that came along and the useful...

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Improving Our Board

Improving Our Board

Three years ago we wrote this blog post what an outcome is. It came from our experience of talking to organisations and being acutely aware that, in many cases, the distinction between impact and activity wasn't entirely clear. We thought it might be useful to revisit...

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