A Beginner’s Guide To Open Data

We think that it's vital that the Health and Social Care sector embrace open data. By making data available we create great opportunities to build new things and better understand the environment we work in. As we've posted on this blog before, everyone has a role to...

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What can we learn from a weekend of NHS IT chaos?

There are some important lessons that can be learned by organisations across Health and Social Care because of the recent NHS ransomware debacle. Whilst the headlines have been taken up by the preparedness of the NHS the basic principles should impact all...

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Introducing – Inside Outcomes CIC

We are really pleased to be able to announce a significant change to how Inside Outcomes works. Over the last few years it has been obvious to us that the aims of Inside Outcomes are the same as all the organisations that we support; we felt that should be reflected...

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Why service directories do not work

Let’s talk about directories. As more and more services are being designed to help people navigate an ever more complicated health and social care landscape, directories have become seen as one of the first things that any self-respecting health economy commissions....

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Introducing Referral Tool

We've built Referral Tool to provide a quick and easy way to identify the most appropriate local services to refer clients to. We have found that it is common with face to face services that issues that clients want help and support with are beyond the ability of a...

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What are system outcomes and why should we fear them?

As you would expect we support any move that switches the focus of providing services away from the activity that takes place to the achievements that result. Effectiveness will always be more important than how busy you look. Having said that we are always concerned...

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What are personal risk maps?

The common theme that runs through all of our products is how we use Risk Maps to identify the issues that people present to services. This post sets out what we mean by Risk Maps and sets out how easy they are to use in face to face work.. In the course of our work,...

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What is whole person assessment?

The concept of whole person assessment seems to be getting more attention recently as it is at the core of community navigator and social prescribing projects. I believe that it is relevant to all organisations that support clients and should be the standard in how we...

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How much does technology cost the voluntary sector?

How do you use technology to carry out face to face client work? This is a question that I regularly ask organisations I meet. There seems to be a stark difference in approach between those services provided directly by the public sector and smaller voluntary and...

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What Contributes to Health Outcomes?

This is our favourite diagram. It might be odd to have a favourite diagram but we have. It's the diagram that we have noticed has the most impact when we go out to talk to organisations about the services they deliver. It might be counter-intuitive to think that the...

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Making it Free

Our original plan, when we started Inside Outcomes, was to change the way that organisations and commissioners use outcomes. Our plan was to promote the need to take a whole person approach to clients and to directly relate the things that happen in services to...

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New: Domestic Abuse Risk Map

We proposed a Risk Map for Domestic Abuse at the beginning of the year. Of all the maps that we have constructed, to date, this is the one that has generated the most feedback. Domestic Abuse is a complex issue and one that requires a number of services to come...

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Why do you collect data? – Evidencing need

Why do you collect data from the people you work with? Is it just so you have a record of the people that have used your services? Do you do it because it’s one of the things you must do as part of the contract? It’s a question we ask all the organisations we work...

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This is why the 7-day NHS risks are good

The release of secret documents highlighting risks with the Seven Day NHS programme have done quite a lot to demonstrate the lack of understanding about how and why risk is measured. Equally the call for for an inquiry based on the existence of identified risks seems...

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Will Devolution Improve Health Commissioning?

A truism of Local Government is that its enthusiasm for devolving national budgets locally is exactly matched by its reluctance to pool budgets regionally. I worry that frequently the search for increased budget allocation at any cost might overlook that all devolved...

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Three Free Quality Marks

Would you like to take part in our Quality Mark for Evidence? Would you like to take part at no cost to your organisation? As many organisations are beginning to think about Summer holidays we think this is great time to offer something to help you out. We would like...

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How can Brexit improve public health?

Many thousands of words have been written about how the UK leaving the European Union will impact on the provision of Health and Social Care services. I don't want to go over the implications for funding services or work force planning as I think that, as things...

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CCG Improvement & Assessment Framework

An essential part of the service that we provide to organisations is to be able to directly demonstrate how the work they do has an impact on National Outcome Frameworks. As the policy environment changes then we can easily incorporate new developments into our Risk...

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Innovation vs Adaptation

Everyone loves an innovative solution. They are exciting and they are different. They can allow people to see processes, they are utterly familiar with, in a new light. They can revitalise a flagging work force. If they work. One of the key platforms in will...

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Open Data Will Create More Responsive Commissioning

When you are commissioning new services for a community how often do you use live data to design services? Do you know current level of different needs in the areas you commission for? Do you know how that need has changed in the last months or year? If the answer to...

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