By using cross-disciplinary teams, agile project management and user focussed design, service design approach is able to implement solutions in a matter of weeks. Through iterative design, services can adapt to improve the experience of the people using them and significantly reduce the costs of creating services and improve the outcomes of the people that use them.
We support organisations to solve specific problems using service design thinking. This helps organisations to quickly understand the problems that people have and how they can best solve them. Reducing costs and improving outcomes.
Risk Tracker is an easy to use Client Database that has been designed to help you to manage client information and run reports on the work that you do. It has been designed working with many organisations, that work with clients in a variety of settings, so that it is easy to use but versatible enough to meet the needs of your business.
Using Risk Tracker you can manage multiple projects, operating in different locations, and prove the impact that you have with the people you work with. Using National Outcome frameworks we help you to demonstrate to funding organisations that you are effective and provide value for money.
We are still celebrating our transition into being a Social Enterprise which means we are into the second month of our offers of support. Having completed June's offer to Housing Associations we would like to switch July's focus to mental health. In July we are...read more
In order to celebrate our conversion to become a Community Interest Company, we want to use this Summer to make some very special offers to work with specific sectors. Over the next three months, we're going to offer a few organisations, in different sectors, the...read more
We are big fans of social prescribing. It goes to the very heart of what we do, trying to get an understanding of all of the issues that people have in their lives and tackling everything in a systematic way; whilst taking into account that the social issues are just...read more
We think that it's vital that the Health and Social Care sector embrace open data. By making data available we create great opportunities to build new things and better understand the environment we work in. As we've posted on this blog before, everyone has a role to...read more
There are some important lessons that can be learned by organisations across Health and Social Care because of the recent NHS ransomware debacle. Whilst the headlines have been taken up by the preparedness of the NHS the basic principles should impact all...read more
We are really pleased to be able to announce a significant change to how Inside Outcomes works. Over the last few years it has been obvious to us that the aims of Inside Outcomes are the same as all the organisations that we support; we felt that should be reflected...read more
Let’s talk about directories. As more and more services are being designed to help people navigate an ever more complicated health and social care landscape, directories have become seen as one of the first things that any self-respecting health economy commissions....read more
We've built Referral Tool to provide a quick and easy way to identify the most appropriate local services to refer clients to. We have found that it is common with face to face services that issues that clients want help and support with are beyond the ability of a...read more
As you would expect we support any move that switches the focus of providing services away from the activity that takes place to the achievements that result. Effectiveness will always be more important than how busy you look. Having said that we are always concerned...read more